Terms & Conditions

Terms & Conditions

Terms and Conditions (T&C) of Sale


This website is operated by Sumo Computers. Throughout the site, the terms “we”, “us” and “our” refer to Sumo Computers. Sumo Computers offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the online store shall also be subject to the Terms. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

You must be 18 years of age to access the site and if you are below this age you must access the site under the supervision of a legal guardian or parent. You consent that in case you are not familiar with particular terms of sale presented on this website you will contact us for clarification before undertaking to make any purchase. The terms and conditions of sale provide the laws that govern the sale of goods or even services that are purchased from this website. NB: No extrinsic evidence be it written or oral will be incorporated.

Contract formation

Browsing on our website doesn’t constitute an offer to sell but an invitation to treat. An offer is made when the select, choose a payment option and proceed to check out. The offer is accepted once we inform you by either email or phone that the product has been dispatched. Sumo Computers may ask for certain verification other than phone number and address prior to accepting your order. The site reserves the right to either cancel or refuse any order for any reasons.

Electronic Document Acceptance

You consent that any communications, disclosures or notices that we offer electronically satisfy all legal requirements of communications that are in writing.


We endeavour to ensure accuracy is maintained in terms of pricing but in the event, a product is mispriced due to errors, we reserve the right to cancel or refuse any order regardless of whether the order had been confirmed and the credit/debit card charged. The cancellation communication will be done as soon as possible. There will be a full refund in the event credit/debit was charged and the order cancelled.


We endeavour to deliver within the time provided in our website, nonetheless, delays due certain unforeseen circumstances occur at times as they are inevitable. In the event, there is a delay or failure to deliver in the time provided, we bear no liability.

Sumo Computers reserves the right to discontinue a free delivery promotion at any time without prior notice and/or to change the amount required for eligibility.

Return Policy

Please refer to the return policy posted on the website

Jurisdiction And Application Of The Law

The Terms and Conditions are to be governed and interpreted by the Kenyan laws and therefore every party consent to submit to the Kenyan court’s jurisdiction.


Any difference, controversies and disputes that will come up as a result of the interpretation, implementation and performance of these Terms and Conditions, are bound to be settled through arbitration and there will be an appointment of a single arbitrator based on the regulations provided by the chartered institute of arbitrators. The person to be appointed as an arbitrator shall be an individual who is experienced in information technology and one that is completely independent of both parties. The language to be used in the arbitration is English and the arbitration venue is Kisumu. The deliberation of the arbitration will be binding and final. Further, the deliberation will be entered in any courts with competent jurisdiction and the enforcement will be in line with the chapter no. 4 of 1995 arbitration act. Finally, the company reserves the rights to advance the intellectual property rights and other information that is confidential via injunctive or any other equitable relief provided a competent court.

Notice of copyright infringement

In the event a complaint arises with regard to the copyright infringement please write to us via email and kindly include the email address and physical address.

Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Third Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. 

Errors and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.